【Create a closed loop of service】——strong support for production and research and development, no worries after sales

Our company is deeply engaged in the field of laser equipment, integrating research and development, production, sales, after-sales and all-round service to create a seamless and complete solution for customers.
Since its establishment, Pengwo Laser has been committed to the independent innovation of laser equipment. Our product line is rich, covering pipe cutting machine, plate cutting machine, efficient integrated plate and tube machine, as well as flexible and convenient handheld laser welding machine and other diversified laser equipment, designed to meet the individual needs of different customers.
In the level of hardware composition: laser cutting machine brings together the bed, beam, workbench, high-performance laser, precision cutting head, regulated power supply, efficient water cooling system, intelligent electric control cabinet and stable air source and other core components, to build a set of mechanical, optical, electronic, pneumatic and hydraulic technology in one comprehensive automation solution. Its unique pinion and rack transmission structure ensures high precision and stability of mechanical movement, laying a solid foundation for the smooth progress of cutting operations.
In the production process: laser cutting equipment needs to go through the precision cutting, welding, grinding and spraying process, until the fine installation of the product, we strive to perfect every step.

In the quality control: we strictly control the debugging process, the laser equipment for 24 hours to ensure excellent equipment performance, and then efficiently organize the delivery, and expand sales channels, the quality products will be sent every year, to the hands of customers.
In after-sales service: We promise that after receiving your feedback, our after-sales service team will ensure a rapid response in the form of telephone within 2 hours, with efficient remote assistance means, accurately locate the root cause of the problem, and tailor a set of practical problem solutions for you. If remote support does not meet your needs, within the next 48 hours, our professional after-sales team will be on site to provide you with comprehensive and timely on-site repair services.
By creating a seamless connection between production research and development and sales and after-sales, enterprises can establish a solid competitive advantage and achieve sustainable development.